ACE has made Sending Money very easy. Just follow the simple steps as below
To place the transaction, you need to Login your account and follow these simple steps:
If sending money using Debit card or Credit card, then mostly transactions are completed in minutes
If sending money using bank transfer method then transactions are completed in 3 banking days
Note: Following factors may also affect delivery times:
We'd advise you to check the individual country page for delivery methods and timescales.
There is no maximum limit when sending money with ACE, as long as you can meet the compliance requisites.
Please contact us on our direct helpline numbers regarding further details.
Our fee depends on source country, sending method with amount to be sent and receiving method as per destination country.
Note: There is no hidden fee with ACE and no additional charges/fee at receiving end.
For more details, visit our individual country page for live exchange rates and transaction fee.
Transferring money to a bank account, you may be asked to provide the following for successful processing of a bank deposit transaction:
You may access your account by using password reset feature on the Login page. Simply click on “Forgot Password” and enter your registered email address. You’ll receive the verification code on your registered email address which will be required to reset the password.
We are available for your assistance 24/7.
There are several ways to find answers for your raised concerns which are elucidated below::
ACE Money Transfer is an online portal so you can send money online and cash is not being facilitated at all
For payment collection, receiver needs to provide the following:
We may acquire any of the following documents as proof of identity for a transfer:
Proof of ID
Proof of address
Proof of funds: As per declared Source
Yes! ACE Money is a licensed and authorized payment institution (reference no 506692) regulated by the FCA (Financial Conduct Authority) and supervised by HMRC (Her Majesty's Revenue and Customs) so we offer the same security standards as you deserve
SOFORT deposits take 1-2 working days to clear with ACE Money Transfer
Online Bank Transfer takes 1-2 working days to clear with ACE Money Transfer